Thornlands’s FIRST Choice For Computer Repairs
HOME OR OFFICE / FLAT RATE / SAME DAY
Call us now! – 1800 706 676
Competitve Rates
No Call Out Fees
Honest & Reliable Service
Set Appointment Times
Experienced & Trustworthy
Customer Service Driven
We Repair Computers At Your Home Or Business in Thornlands
- Most computer issues fixed or resolved at your place in Thornlands
- We can network your home or office
- Virus, spyware and pop-ups removal
- virus protection and internet security
- Recover data and provide backups
- Computer systems and upgrades
- Fixing & troubleshooting software installations
- On-site computer repairs service & maintenance
- IT training & help
Friendly & Experienced Computer Technicians
- We’ll Fix Your Apple Mac, Laptop & PC
- If it’s a problem, we’ve seen it before
- Honest, un-rushed service every time
- Most replacement parts available onsite – Faster Than A Computer Shop!
- No BS, No jargon, just terms you understand
- Friendly tech help
- Repair computer Same day for no extra
- We’re open weekends!
- Strive for prompt and on-time service
We Guarantee Our Work 100%
- Make your computer run faster
- malware removal and virus scanning
- Backup important files & photos
- Recover lost or deleted data
- Laptop screen repairs
- Repairing of laptop DC jack
- Fix overheating issues
- Upgrade or provide maintenance on computers
- Implement and configure wireless networks
- Hard Drive Data Recovery
Most Computer Problems Fixed At Your Place Same Day!
Are you looking for a professional computer repair service that comes to your home or office in Thornlands? How about IT support that can, in most cases, fix your computer problems right there on the spot? Well, there’s no need to look anywhere else! Our computer technicians do not charge travel or call-out fees and we offer a competitively priced flat rate repair.
We’ve been repairing computers for around 8 years now and have serviced over 4500+ happy customers from all over South East Queensland. These include mums and dads, students, small businesses and big brands you’ve heard of before! We’ve got an average rating of 4.8 out of 5 stars on Google reviews! Rest assured that we are experienced, trustworthy and can offer you an outstanding service.
Our experienced team of computer technicians offer the most prompt and highest quality of service available. Contact us today on 1800 706 676 or contact us now for a quote.
We think you will be super impressed with how quick our turn-around time is. We are punctual, fully stocked and time-efficient. Our customers in most cases have their PC’s fixed immediately as opposed to dropping it off at computer shops for days if not a week! Computer Fixperts always strive for excellence while providing amazing value to our customers.
Feel like bringing your computer into our office instead? Sure, no worries at all!
Jeffrey Service
02:39 18 May 24
Three weeks wait time with my Mac computer in their care, then frustrated I collected my mac., not fixed. They kept my $250 up front payment... So Disappointing.
Sam
09:19 28 Mar 24
TL;DR They took 9 days when they quoted me 3, installed my fans incorrectly, and scratched my brand new $450 component.I dropped my computer in here to get watercooling and 6 fans installed. I was quoted 2-3 days. They took 9 days, 10 including the day it was taken in.They charged me $195. Four of the six fans didn't have their lights connected. One of them was even installed the wrong way up. Complete lack of attention to detail.As far as customer service goes, on three separate occasions, I rang them and talked to Justin. He told me he would call me back each time. I didn't hear back a single time. The only time I heard back was after 9 days to advise me that it was finished. I drove across town to pick it up on Sunday the 11th of February because their google page and website said they were open until 2 pm, and they were closed.And to top it all off, they left a permanent mark on my brand new watercooler's LCD screen, which shows up on the screen when it's turned on, as you can see in the attached image. They also bent multiple fins on the top of the radiator. They even used the wrong screws to install the radiator, damaging even more fins because the screws were too long. I gave them a bag with all the screws and instructions as well. You would think professional computer technicians would be more careful. They're total amateurs.When I went to pick it up I was denied a discount and even told that they didn't get to boot it due to "time constraints" (even though they took 6 days longer than expected).The cable management was non-existent even though I requested they rearrange it. The back of the pc is a complete rats nest.I would not bring my computer here again. There are cheaper places with much faster turnaround times.
Serena Ellen
07:31 17 Nov 23
Their service is quick and efficient.I called up about an ethernet issue, they were able to identify it as a motherboard problem and added a new Ethernet adapter to my PC tower, and were able to return my PC to me the same day I dropped it off.The PC repair people are only in during the week (according to the lady I spoke on the phone to), so keep that in mind.
Issy O'Brien
23:47 03 Nov 23
I took my desktop in to get fixed and not only did they repair it to work even better than it has since I've had it, they also replaced my broken fan with a rainbow LED fan which made my day. It was such a nice surprise when I got home and I'm so excited about it.
Ryan Hegarty
05:09 18 Sep 23
Nice guys behind the counter. Repaired my laptop Hardrive not booting by the next business day. Digital receipts are handy. 4pm close on buisness days, but open early enough to tie in with work. The “computer fixperts” business is inside of the ‘phone medic’ which is well signed from the street.Only commentary would be to hopefully get a little bit more accurate with quoting prices 🙂
Harry Guthrie
21:21 20 Jul 23
Got my computer fixed here recently. The staff were very accommodating and helpful. I was able to just walk in and they fixed the issue within the day. Highly recommend for anything computer fix related
Kristoffer Afable
02:03 18 Apr 23
a big shoutout to alex over at computer fixperts for the quick, efficient and wonderful service he gave me in fixing my wife's laptop. he had been accomodating and quick to respond too. price is reasonable, and service is exceptional. thanks again!
ards ophee
04:45 05 Apr 23
Sound advice, a pleasure to deal with Alex, saved me from a potentially expensive rabbit hole. Alex has his clients interest at the heart of his business!
Ranald Grant
10:17 16 Nov 22
Alex visited and he was faced with a situation quite different to what I described over the phone . He checked many things , he had great patience, he shared knowledge freely and in my view was the most technically competent Consultant I have interacted with in the last 20 years for Home Office issues. I am following his suggested course of action which is a lot of work at my end but long term we will be better off. ( No pain No gain) :--)))
Alex Moss
00:21 21 Oct 21
Absolutely superb service and a great location-in person in the CBD! You can chill on some chesterfield sofas whilst the team does a quick-fix on your hardware! If the fix is under 5 minutes they do it for free and have a rapid site service capability. My new regular repair place in the city. :-)A special shout out to Michael who fixed my laptop in under 5 minutes and was a pleasure to chat to.
Massimiliano Says
01:50 16 Oct 21
The team at Fixperts were very kind, helpful and easy to work with. Will definitely recommend them in the future
Mitch Street
01:58 02 Sep 21
Highly Recommend! From the initial call to the end product, Alex was friendly, professional and offered a service second to none. Computer Fixperts exceeded my expectations and would highly recommend to others.
Joseph Baldwin
09:12 16 Sep 20
Alex was super kind and the service was incredibly fast. I sent away my dead drive and had all the contents back on a new one within a week. Would highly recommend
Nicholas Campbell
13:09 18 Aug 20
Great service by Alex. Was clear about the whst was needed to fix my computer screen. Quick and efficient service with just over 24 hours.
Melanie Ward
04:30 13 Aug 20
Thank you so much to Alex and Michael who were very helpful in recovering data from my hard drive which I had been told was impossible to recover. Very happy with the service and the time the recovery took. Very happy customer and would definitely recommend!
Kristie Sauer
05:09 12 Aug 20
Computer Fixperts is a very friendly and professional business. They return calls straight away and are able to help with minimal notice. Thank you so much to Alex for helping me with my old hard drive and putting it into an enclosure to plug into my new laptop. I appreciate your help and will be sure to return again in the future. 🙂
Jason John
05:19 04 Aug 20
Michael came to the house almost instantly and provided great service. He fixed every issue shortly and made sure to check everything before finishing. Was very friendly and chatted about our mutual hobbies. Highly recommend best service and attitude.
George Jiang
02:07 08 May 19
Alex went above and beyond to replace my laptop screen, really quickly and on the same day, in such short notice. Honest and upfront. Friendliest guy you'll ever meet with heaps of knowledge. I would not hesitate to use his services a second time, highly recommended.
TheYogaDen
07:27 09 Apr 19
Possibly the best service I've ever received from anywhere. Alex went above and beyond in every aspect of service. Best price, fast data recovery. Dealing with him was like asking a good friend for help. I cannot speak highly enough of my experience. Thank you Alex and everyone at the company.
We Carry Stock For & Work With All Of The Major Brands
Our team have a large range of replacement parts in stock for most laptop fixes & desktop PC makes and models such as: Compaq, Sony, HP, Toshiba, Apple, Lenovo, Samsung, IBM, MSI, Asus, Dell, Acer just to name a few! Our team truly are the most prepared computer repair service available to fix most computers same day.
Frequently Asked Questions
How does the flat rate repair work?
Let’s say your tablet needs repairing. You’re stressing out because you have so much work to do or you have an assignment due the following morning!
You’re not so sure what’s going on with the computer, and the last thing you want is a technician coming to you from a computer repair shop and taking their sweet time to solve it while accumulating up a huge time-based bill for you!
The great news is, unlike other home computer technical support services, Computer Fixperts DON’T CHARGE BY THE HOUR! Instead, we offer just a simple flat rate laptop repair anywhere in Thornlands. This means you don’t have to worry about how long the PC repair job lasts.
It is important to point out that parts are not included in this flat rate.
Do you accept credit card?
Yep, we sure do! Our computer technicians carry mobile EFTPOS facilities with them. They accept VISA, Master Card and cash. PayPass is also available.
Any extra for weekends or same day PC repairs? In Thornlands
Absolutely not. Just our always competitive flat rate!
computer repair in Thornlands only? No, we service other cities too!
If you are wondering what the closest IT technicians near me is in order to fix my laptop or PC, look no further! We offer computer support services in Thornlands and neighbouring areas. Take a look at the map, you’ll see we service pretty much everywhere in between those locations mentioned.
Contact us if you are outside this service area as we may be able to offer you remote assistance. This is where we can control your laptop from our office whilst on the phone to you. This is also available at a reduced rate.
Do you offer custom built computers?
Yes we do! From bespoke office setups, to high-end gaming rigs. Computer Fixperts can offer a tailor-made solution to suit any need and budget.
Do you offer on-site Apple Mac repairs in Thornlands?
Yes we do! Our Thornlands PC technicians are experienced in both PC & Apple Mac. Whether you have a broken Apple MacBook Pro screen that needs repairing or an Apple Imac that is not booting up, Computer Fixperts can help!
Do you provide a pensioner discount?
Yes we do! We offer a 5% discount to pensioner card holders.
Do you offer ``No Fix, No Fee`` laptop and computer repairs?
No we do not. When it comes to fixing your computer, Computer Fixperts are of the view that technically every computer repair issue is fixable.
A bunch of our competitors in Thornlands offer “no fix no fee” and we’d guarantee you that they almost never action that promise, as pretty much every computer issue is fixable one way or another. It’s just a question of how much the customer is willing to spend on the repair or whether the parts are even available on certain models of laptops.
If you would like us to further clarify this, please don’t hesitate to contact us by phone or email.
Need Your Laptop Repaired? Does It Seem Complex? Chances Are We’ve Fixed It:
When looking for a local computer repairs service in Thornlands, it pays to choose a repair provider that knows what they’re doing and Computer Fixperts is exactly that. Our expert computer technicians are capable of repairing any machine. Whether it be a laptop, PC, or Mac. In fact, we guarantee that we have seen and solved every laptop computer issue under the sun at one time or another. We truly are computer gurus that can offer most mobile computer support in your area.
Computer Maintenance & Servicing Covered:
Are you facing a computer hardware issue? Is your system in need of a parts upgrade or routine maintenance? Are you looking to replace a specific part that’s damaged or outdated? If it’s an issue with your computer, chances are we’ve handled it before! Let our computer techs make short work of even the most difficult problems.
Recover Data & Files:
Laptop not powering up? Or are you concerned about important documents or data that you’re sure are completely gone? Let us inspect it before you decide nothing can be done. We can not only help you recover your data, but also back it up for you so the exact same thing doesn’t occur again.
Spyware, Pop-ups and Virus Removal:
Do you have reason to suspect a nasty Microsoft Windows computer virus might be the cause of your problem? Facing with spyware or persistent browser pop-ups that none of your anti-virus tools seem to be able to get rid of? Our crack shot laptop repairs team know the inside of your laptop or PC just as well as they know the outside. Whether it’s annoying advertisements popping up on your screen or simply not being able to get into your emails, we can help! We also offer advice on which antivirus products work best and can provide you with the right ongoing software arsenal to keep that nasty malware at bay moving forward.
No Worries, No Fuss… Just Quality Computer Repairs You Rely On!
Computer Fixperts isn’t just about comprehensive, friendly PC repair from experts that know how to handle your computer problems. We consider customer service and solid value to be of our utmost focus. That’s exactly why we never charge additional call-out rates or travel expenses. We don’t charge you according to by-the-hour rates that can add up to a much bigger bills than you bargained for.
We offer one flat rate PC fix every time, so there are never any nasty surprises! Only value-oriented, high caliber service with a smile… every time! (Parts and large file transfers are additional) Contact us today and let’s have a chat about how we can help you with your computer dramas!